FAQs

FAQs

General information

We offer a wide variety of vehicles to suit every need and preference. Our fleet includes:

  1. Economy Cars – Perfect for solo travelers or couples exploring Marrakech on a budget.

  2. Luxury Cars – For those who want to experience Marrakech in style and comfort.

  3. SUVs & 4x4s – Ideal for families or groups, especially for trips outside the city to Morocco’s beautiful landscapes.

  4. Vans & Minivans – Great for larger groups or families, providing ample space for both passengers and luggage.

  5. Convertible Cars – For a stylish and fun ride under the Moroccan sun.

No matter your plans, we’ve got the perfect vehicle for your adventure!"

Our main rental location is conveniently situated at Marrakech Airport, making it easy for you to pick up and drop off your vehicle as soon as you arrive or before your departure. We also offer flexible pick-up and return options at other key spots in the city to ensure maximum convenience for our customers

We operate 24/7, offering flexibility to accommodate all arrival and departure times. Whether you're arriving on a late-night flight or need to drop off your vehicle early in the morning, we're always available to serve you, ensuring a smooth and convenient rental experience at any hour

FAQs

Booking and reservations

Making a reservation is simple and quick! You can easily book your rental car through our user-friendly website or by giving us a call. Just select your pick-up and drop-off dates, choose your preferred vehicle, and complete the booking. If you need any assistance or have special requests, our customer service team is always ready to help

Yes, you can easily modify or cancel your reservation! We understand plans can change, so we offer flexible options to adjust your booking. Just reach out to our customer service team, and we’ll assist you with any changes or cancellations according to our policy, ensuring a stress-free experience

Our cancellation policy is designed to be as flexible as possible. You can cancel your reservation up to 24 hours before your scheduled pick-up time for a full refund. Cancellations made within 24 hours of pick-up may incur a small fee, depending on the specific rental agreement. For any changes or cancellations, please contact our team as soon as possible, and we'll help guide you through the process

FAQs

Pricing and payment

We accept a variety of payment methods to make your booking as convenient as possible. You can pay with major credit and debit cards, including Visa, MasterCard. We also accept payments via PayPal for added flexibility. Payment can be made online during the booking process or at the time of pick-up, depending on your preference

We pride ourselves on transparency, so there are no hidden fees. The price you see at booking is the price you’ll pay. However, additional charges may apply for optional extras, such as GPS, child seats, or insurance coverage upgrades. We’ll always inform you of any extra charges before confirming your reservation, so there are no surprises.

Yes, we do require a deposit at the time of booking or pick-up. This deposit ensures the vehicle is reserved for you and covers any potential incidental charges or damages during your rental. The amount will vary depending on the type of vehicle and rental terms, but it’s fully refundable upon the safe return of the car in its original condition.

FAQs

Vehicle information

Yes, all our vehicles come with basic insurance coverage to ensure your peace of mind while driving. This includes collision and theft protection. However, we also offer additional insurance options to further enhance your coverage, such as full damage waivers or third-party liability insurance. Our team will explain all the options available to you at the time of pick-up, so you can choose what works best for your needs

Yes, we offer vehicles with automatic transmission for those who prefer an easier driving experience. Our fleet includes a variety of automatic cars, from compact options to SUVs, ensuring you can choose the vehicle that best fits your comfort and needs

While we can’t guarantee a specific vehicle model, we do allow you to select your preferred category or type of car (e.g., economy, SUV, luxury). We’ll do our best to provide you with the model you’ve requested, but availability can depend on factors like the time of booking and current fleet inventory. If you have a specific preference, let us know, and we’ll try to accommodate it as best as we can